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FAQ

Pristine Cleaning FAQs

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Billing & Pricing

Find The Best Package For Your Budget

Payments Accepted

We offer a variety of easy and secure payment options. We accept cash, debit, and all major credit cards, including Visa, MasterCard, American Express, and Discover. Digital payments such as Apple Pay, Google Pay, PayPal, and Venmoare also available upon request. For commercial clients, we provide invoicing and electronic payment options with flexible terms.

Cancellation Policy

We understand that plans can change. If you need to cancel or reschedule your appointment, we kindly ask for at least 24 hours’ notice. This allows us to adjust our schedule and accommodate other clients. Cancellations made with less than 24 hours’ notice may be subject to a cancellation fee. Missed appointments without notice may require a deposit for future bookings.

Satisfaction Guarantee

your satisfaction is our top priority. We stand behind the quality of our work and strive to deliver exceptional cleaning results every time. If for any reason you are not completely satisfied with our service, please let us know within 24–48 hours of your appointment.

Our Company

At Pristine Clean Carpets, We strive to ensure 100% customer satisfaction, With the use of ECO friendly solutions and high specification equipment and the knowledge and experience to guarantee your carpets and upholstery, soft furnishings, decking and patios to stay clean, fresh and revived for longer. 

HEAD OFFICE

Manchester,

UK

OPERATING HOURS

Mon - Fri: 8am - 8pm
​​Saturday: 9am - 7pm
​Sunday: CLOSED

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